Ratings & Reviews

Overall Rating

5(31 reviews)100% of customers recommend this property

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Resident Reviews

submitted by Phyllis D. - |Recommended: YesGreat Complex — A great place to live. The staff is amazing, always available. Love it here.
response from property -Phyllis, We are delighted to hear you are enjoying your time at Van Allen Apartments. Your kind words about our community and our employees are highly appreciated. Thank you for taking the time to leave a review. Have a very nice day!
submitted by Margaret B. - |Recommended: YesClean, welcoming and overall a generally nice place to live. — A great pet friendly community, and the neighbors are all cheerful and welcoming. The walk-through of the apartment during the initial move-in was great, because any issues that might have happened during turn over were brought up and there was no question as to what item did what and how it worked. It is pricey, however, you get good quality for what you are paying for. This is a community I look forward to staying with for quite a while.
response from property -Margaret, Thank you for taking the time to leave a review. We are glad your move-in process went smoothly and that you are enjoying your new apartment. We appreciate your kind words about the quality of our community, and the value you find in what Van Allen offers. Thank you for being a resident of our community -- enjoy your day!
submitted by Arthur B. - |Recommended: YesThis place is great. Come join the Family — Move in yesterday It's great the staff is very friendly and receptive to all requests and needs. This is one of, if not the best, apartment complex I've lived at.
response from property -Arthur, Thank you for the glowing review! We are delighted your move-in went smoothly. We appreciate your kind words about the friendliness of our employees. We are dedicated to responding to any of your questions and concerns swiftly and efficiently. We are delighted you have found the perfect community for you at Van Allen Apartments! Have a wonderful day!
submitted by Lan C. - |Recommended: YesPet Friendly and Great Apartments — I love that they are pet friendly here, it's nice that they offer so many options as a pet owner. The maintenance staff are fast and friendly. Since moving here my bf and I haven't had any issues. The apartments themselves also have a lot of storage space so it's easy to keep all of our stuff in the apartment with minimal clutter. I've never had an issue with parking and the gym and the clubhouse is great and easy to get to.
response from property -Lan, We appreciate you taking the time to leave this glowing review. We are delighted you are taking advantage of all that Van Allen Apartments has to offer, including the gym and the clubhouse. Your kind words about our spacious apartments and friendly employees is highly appreciated. We are proud to be a Pets Are Welcome (PAW) property so that we can provide you and all other pet owners the opportunity to live in a home with no breed, weight, or age restrictions. Thank you again for the review, enjoy your day!
submitted by Fredrick O. - |Recommended: YesThe property is incredible, amazing and very beautiful. — Living in Van Allen community is great. The staff care about residents and would do everything possible to make living in the community a beautiful experience. Serving the community with breakfast and barbecue is a great way to show appreciation and support and that the staff cares. They have done fantastic job. Great work.
response from property -Dear Fredrick, We are delighted you are enjoying your experience at Van Allen Apartments. Your kind words about our employees are highly appreciated. We are so happy to be able to show our appreciation to our residents with events like the summer barbeque and the mother’s day breakfast. Thank you for enjoying those events with us. We would love to hear if you have any ideas of events you’d like us to plan in the future. Please call (518) 389-2004 and let us know. Thank you for taking the time to leave us a review. Have a wonderful day!
submitted by Brenda - |Recommended: YesExcellent Community — The staff at Van Allen has made our move extremely easy and comfortable. They been attentive and prompt with taking care of any questions or issues we may have. The no restriction pet policy allowed us to bring our pets, and they have been welcomed by many The apartment is beautiful Maintenance is prompt with fixing any issues that come up. Everyone here is welcoming and friendly.
submitted by Lisa D. - |Recommended: YesTook a tour.. — Had a wonderful tour by Alyssa, the property manager. She was very kind, patient, and helpful, as I had not lived in an apartment in over 10 years. I am so very excited that we will be living here soon
submitted by Maureen L. - |Recommended: YesGreat rental — We were very impressed with the apartment and the club house. Had a small repair needed and the staff was professional and timely. The grounds and common areas were always neat and clean. Just a great experience.
submitted by Brooke - |Recommended: YesGreat Customer Service — My family and I took a tour with Alyssa and were blown away The apartments are gorgeous, and the builders didn’t skip a beat in the designing of the units. So much attention to detail Very large, spacious units, and beautiful grounds. Alyssa was very knowledgeable and answered all of our questions throughly. My family and I felt very welcomed and valued by her, and as a result we decided to proceed with the application process.
submitted by Justin M. - |Recommended: YesGreat tour — Beautiful apartments and amazing community The staff was very homely and welcoming on my tour of the apartments.
submitted by Chelsea L. - |Recommended: YesExcellent — Very clean, emails are answered in a timely fashion along with maintenance requests. Beautiful complex with everything you could need.
submitted by Fei X. - |Recommended: YesLuxucious Living — New, safe, well-maintained, conveniently located community
submitted by Marcella - |Recommended: YesLove living here — The Van Allen is a great community, I can't say enough good things. The units are beautiful as well as the grounds.
submitted by Maureen L. - |Recommended: YesPositive — Just great living. Easy parking, lovely neighbors, well maintained. Gym , pool , and club house are a bonus.
submitted by Lamb - |Recommended: YesKitchen hardware — One of our drawers fell out. Management was right there quickly to fix it. The lock on the apartment door malfunctioned of course on a weekend and we really had to get back in. Fixes within 15 minutes

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Van Allen Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Van Allen Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose