Ratings & Reviews

Overall Rating

5
(36 reviews)
100% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Anthony D. - |Recommended: YesJust moved in on the 15th, absolutely in love with the unit. First off the area is setup like a gated community and all the residents are friendly. Close to all supermarkets, Walmart, Target, etc. 8 min drive to Albany and other towns. Julie was a great help in the application process and was there with us the entire way. Unit has large bedrooms, tons of closet spaces, modern bathrooms, etc. Unit is very new and modern with a beautiful open concept Kitchen and Living room. Unit includes washer and dryer, garbage disposal, dishwasher, touch screen wifi HVAC. Neighborhood is nice and quiet and very diverse. You don't have to worry about fitting in here because residents come from every background, age, and occupation. Van Allen does not discriminate and they treat everyone with open arms and respect. I am so happy that I found this place, I look forward to a long stay. Complex has tons of dog parks, tons of parking, a pool, fitness center, and no worry mail center.
response from property -Anthony, Thank you for taking the time to leave such a glowing review and recommendation. We are delighted to hear that your move-in process went smoothly and that you are enjoying the neighborhood. We appreciate your kind words about our assistant property manager, our beautiful, modern apartments, our quiet neighborhood, and our amenities. Thank you again for the recommendation have a wonderful day!
submitted by Shelbi G. - |Recommended: YesGreat apartments — I have recommended Van Allen to friends. Great clean property
response from property -Shelbi, Thank you for the recommendation and for leaving a review. We appreciate your kind words about our clean community. Have a wonderful day!
submitted by K. V. - |Recommended: YesThe best apartment complex I’ve ever lived in. Location, perfect, the complex is always kept clean, it’s surprisingly quiet, and apartments are very well built. As far as the staff here, every person I’ve have had to deal with has been fantastic Always kind and professional, and any maintenance issues have always been taken care of almost immediately. My wife and I can’t say enough good things about the whole experience here
response from property -Thank you for taking the time to leave such a glowing review. We are delighted to hear that you and your wife have enjoyed your home at Van Allen Apartments. We appreciate your kind words about our clean and quiet community, and our kind and professional employees. We strive to ensure you are comfortable in your home. Have a very nice day!
submitted by Steve H. - |Recommended: YesWe are starting our third year with Van Allen and have thoroughly enjoyed our experience. The apartments are very user friendly and the staff very responsive to meeting the every day needs and comfort of residents. The maintenance staff goes the extra mile in both responding to issues quickly and efficiently. Van Allen's location provides quick and easy access to shopping resources, medical care, restaurants and everything a family needs for good day to day life. The club house group facilities are excellent and provide a great place to host family or group functions at a very low cost. As someone who hasn't lived in an apartment style environment in close to 50 years, I am very pleased with the Van Allen experience
response from property -We are delighted to hear that you have enjoyed your experience at Van Allen Apartments over the last few years! We appreciate your kind words about our responsive maintenance staff and our prime location. We are dedicated to offering the best possible customer service to ensure you are comfortable in your home. We are glad you have taken advantage of the community amenities the clubhouse offers. Thank you for taking the time to leave this glowing review. Have a wonderful day!
submitted by Jeffrey K. - |Recommended: YesGreat community — It's very clean, new and quiet
submitted by Phyllis D. - |Recommended: YesGreat Complex — A great place to live. The staff is amazing, always available. Love it here.
response from property -Phyllis, We are delighted to hear you are enjoying your time at Van Allen Apartments. Your kind words about our community and our employees are highly appreciated. Thank you for taking the time to leave a review. Have a very nice day!
submitted by Margaret B. - |Recommended: YesClean, welcoming and overall a generally nice place to live. — A great pet friendly community, and the neighbors are all cheerful and welcoming. The walk-through of the apartment during the initial move-in was great, because any issues that might have happened during turn over were brought up and there was no question as to what item did what and how it worked. It is pricey, however, you get good quality for what you are paying for. This is a community I look forward to staying with for quite a while.
response from property -Margaret, Thank you for taking the time to leave a review. We are glad your move-in process went smoothly and that you are enjoying your new apartment. We appreciate your kind words about the quality of our community, and the value you find in what Van Allen offers. Thank you for being a resident of our community -- enjoy your day!
submitted by Arthur B. - |Recommended: YesThis place is great. Come join the Family — Move in yesterday It's great the staff is very friendly and receptive to all requests and needs. This is one of, if not the best, apartment complex I've lived at.
response from property -Arthur, Thank you for the glowing review! We are delighted your move-in went smoothly. We appreciate your kind words about the friendliness of our employees. We are dedicated to responding to any of your questions and concerns swiftly and efficiently. We are delighted you have found the perfect community for you at Van Allen Apartments! Have a wonderful day!
submitted by Lan C. - |Recommended: YesPet Friendly and Great Apartments — I love that they are pet friendly here, it's nice that they offer so many options as a pet owner. The maintenance staff are fast and friendly. Since moving here my bf and I haven't had any issues. The apartments themselves also have a lot of storage space so it's easy to keep all of our stuff in the apartment with minimal clutter. I've never had an issue with parking and the gym and the clubhouse is great and easy to get to.
response from property -Lan, We appreciate you taking the time to leave this glowing review. We are delighted you are taking advantage of all that Van Allen Apartments has to offer, including the gym and the clubhouse. Your kind words about our spacious apartments and friendly employees is highly appreciated. We are proud to be a Pets Are Welcome (PAW) property so that we can provide you and all other pet owners the opportunity to live in a home with no breed, weight, or age restrictions. Thank you again for the review, enjoy your day!
submitted by Fredrick O. - |Recommended: YesThe property is incredible, amazing and very beautiful. — Living in Van Allen community is great. The staff care about residents and would do everything possible to make living in the community a beautiful experience. Serving the community with breakfast and barbecue is a great way to show appreciation and support and that the staff cares. They have done fantastic job. Great work.
response from property -Dear Fredrick, We are delighted you are enjoying your experience at Van Allen Apartments. Your kind words about our employees are highly appreciated. We are so happy to be able to show our appreciation to our residents with events like the summer barbeque and the mother’s day breakfast. Thank you for enjoying those events with us. We would love to hear if you have any ideas of events you’d like us to plan in the future. Please call (518) 389-2004 and let us know. Thank you for taking the time to leave us a review. Have a wonderful day!
submitted by Brenda - |Recommended: YesExcellent Community — The staff at Van Allen has made our move extremely easy and comfortable. They been attentive and prompt with taking care of any questions or issues we may have. The no restriction pet policy allowed us to bring our pets, and they have been welcomed by many The apartment is beautiful Maintenance is prompt with fixing any issues that come up. Everyone here is welcoming and friendly.
submitted by Lisa D. - |Recommended: YesTook a tour.. — Had a wonderful tour by Alyssa, the property manager. She was very kind, patient, and helpful, as I had not lived in an apartment in over 10 years. I am so very excited that we will be living here soon
submitted by Maureen L. - |Recommended: YesGreat rental — We were very impressed with the apartment and the club house. Had a small repair needed and the staff was professional and timely. The grounds and common areas were always neat and clean. Just a great experience.
submitted by Brooke - |Recommended: YesGreat Customer Service — My family and I took a tour with Alyssa and were blown away The apartments are gorgeous, and the builders didn’t skip a beat in the designing of the units. So much attention to detail Very large, spacious units, and beautiful grounds. Alyssa was very knowledgeable and answered all of our questions throughly. My family and I felt very welcomed and valued by her, and as a result we decided to proceed with the application process.
submitted by Justin M. - |Recommended: YesGreat tour — Beautiful apartments and amazing community The staff was very homely and welcoming on my tour of the apartments.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Van Allen Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Van Allen Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose